{"xsrfToken":"74c7e18d73e7dc38afc17355a123c0e32e01d7b2_lout","branding":{"id":"1","key":"tesd","name":"MeerKAT Users portal","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cde60b99-4849-4fe7-8e06-3d935f7b203b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNmFmMjcwOC1iYzE2LTRlOTMtOTU0ZS0xYTZiYzNmMzNmMGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNkZTYwYjk5LTQ4NDktNGZlNy04ZTA2LTNkOTM1ZjdiMjAzYiI6WyJyZWFkIl19LCJleHAiOjE3NDAyOTI0MTMsIm5iZiI6MTc0MDI5MTgxM30.f16k48RHhOuGr1Q-9PEUusq6JICELBvitqetP6p0MLc&client=c6af2708-bc16-4e93-954e-1a6bc3f33f0b&mode=fit","logoId":"cde60b99-4849-4fe7-8e06-3d935f7b203b","isLogoAvailable":true,"helpCenterTitle":"Welcome to SARAO Science Service Desk","sharedPortalName":"SARAO Science Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to SARAO Science Service Desk","sharedPortalName":"SARAO Science Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2d6fdd","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0fe1d0e6-ff66-4d18-bf72-40e2ed17ffad/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNmFmMjcwOC1iYzE2LTRlOTMtOTU0ZS0xYTZiYzNmMzNmMGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBmZTFkMGU2LWZmNjYtNGQxOC1iZjcyLTQwZTJlZDE3ZmZhZCI6WyJyZWFkIl19LCJleHAiOjE3NDAyOTI0MTMsIm5iZiI6MTc0MDI5MTgxM30.P3vowuqY3ozkCSkx-7-vrXfdJd-A7vitWlJUxjuZBIU&client=c6af2708-bc16-4e93-954e-1a6bc3f33f0b&height=300&mode=fit","bannerMediaApiFileId":"0fe1d0e6-ff66-4d18-bf72-40e2ed17ffad","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"tesd","projectId":14744,"serviceDeskId":1,"name":"MeerKAT Users portal","description":"<p>For a wiki-style presentation of technical information on MeerKAT, please navigate to our knowledge base on <a href=\"https://skaafrica.atlassian.net/wiki/spaces/ESDKB/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://skaafrica.atlassian.net/wiki/spaces/ESDKB/overview</a></p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"28","name":"Data access","descriptionHtml":"","callToAction":"Data access","introHtml":"<p>Issues regarding accessing or downloading data from the MeerKAT archive</p>","icon":14702,"iconUrl":"https://skaafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14702","groups":[7],"key":""},{"id":"31","name":"Data quality","descriptionHtml":"","callToAction":"Data quality","introHtml":"<p>Please report any issues found in your observation that may impact data quality</p>","icon":14832,"iconUrl":"https://skaafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14832","groups":[7],"key":""},{"id":"30","name":"Data reduction","descriptionHtml":"","callToAction":"Data reduction","introHtml":"<p>Any questions regarding calibration and imaging of MeerKAT data</p>","icon":14701,"iconUrl":"https://skaafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14701","groups":[7],"key":""},{"id":"27","name":"Observation Planning Tool (OPT)","descriptionHtml":"","callToAction":"Observation Planning Tool (OPT)","introHtml":"","icon":14717,"iconUrl":"https://skaafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14717","groups":[7],"key":""},{"id":"32","name":"Proposals","descriptionHtml":"<p>Please provide as much information as is available to you e.g PSS_ID or PID if they are known.</p>","callToAction":"Proposals","introHtml":"","icon":14845,"iconUrl":"https://skaafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14845","groups":[7],"key":""},{"id":"33","name":"RFI detections","descriptionHtml":"<p>We need your help to keep our frequency bands as pristine as possible.<br> Please report any new RFI, as well as any suspected GSM uplinks, bluetooth/wifi transmissions.</p>\n<p>Give us as much information as you can - date, time, frequencies. A waterfall plot if possible would be perfect. A few words on how this impacts your science can also be useful.</p>\n<p>We keep a list of known RFI sources here: <a href=\"https://skaafrica.atlassian.net/wiki/spaces/ESDKB/pages/305332225/Radio+Frequency+Interference+RFI\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://skaafrica.atlassian.net/wiki/spaces/ESDKB/pages/305332225/Radio+Frequency+Interference+RFI</a></p>","callToAction":"RFI detections","introHtml":"<p>Please report any unusual RFI</p>","icon":14708,"iconUrl":"https://skaafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14708","groups":[7],"key":""},{"id":"29","name":"Scheduling","descriptionHtml":"","callToAction":"Scheduling","introHtml":"<p>Observation scheduling considerations</p>","icon":14866,"iconUrl":"https://skaafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14866","groups":[7],"key":""},{"id":"42","name":"Science Repository DOI Access","descriptionHtml":"<p>Please provide information w.r.t Proposal ID if known.</p>","callToAction":"Science Repository DOI Access","introHtml":"<p>SARAO hosted repository for reduced data products, DOI links, etc</p>","icon":14715,"iconUrl":"https://skaafrica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14715","groups":[7],"key":""}],"reqGroups":[{"id":7,"name":"Support"}],"orderMapping":{"7":[42,33,32,31,30,29,28,27]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0053aa98-8be4-336a-9a3f-0fe2ef6902cb","appLinkName":"System Confluence","appLinkUrl":"https://skaafrica.atlassian.net/wiki","spaceKey":"ESDKB","spaceName":"External Service Desk Knowledge Base","spaceUrl":"https://skaafrica.atlassian.net/wiki/spaces/ESDKB","isServer":false},"labels":[],"projectKey":"TESD","serviceDeskId":1,"kbLinkDomainURLs":["https://skaafrica.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TESD","userLanguageHeader":"17 Feb 2025 Update: Upcoming SARAO MeerKAT Archive UI updates this week","userLanguageMessageWiki":"<p>The existing <a href=\"https://archive.sarao.ac.za/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://archive.sarao.ac.za/</a> website and its related infrastructure will be updated starting February 17th, with occasional downtime in this week during the new portal transition. We apologise for this inconvenience.<br> In the interim, the team has provided an alternative link to the new archive UI available at <a href=\"https://preview.archive.sarao.ac.za/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://preview.archive.sarao.ac.za/</a>.</p>\n<p>Note: The SARAO archive & storage cluster is also currently busy with queued data transfers and restaging jobs processing in the cluster. On successful job completion, a direct notification link will be sent out for access and we appreciate your patience regarding this.</p>\n<p>For more information, refer to <a href=\"https://skaafrica.atlassian.net/wiki/spaces/ESDKB/pages/1452539905/General+documentation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">MeerKAT User Portal Documentation</a>.</p>","defaultLanguageHeader":"17 Feb 2025 Update: Upcoming SARAO MeerKAT Archive UI updates this week","defaultLanguageMessage":"The existing https://archive.sarao.ac.za/ website and its related infrastructure will be updated starting February 17th, with occasional downtime in this week during the new portal transition. We apologise for this inconvenience.\nIn the interim, the team has provided an alternative link to the new archive UI available at https://preview.archive.sarao.ac.za/.\n\nNote: The SARAO archive & storage cluster is also currently busy with queued data transfers and restaging jobs processing in the cluster. On successful job completion, a direct notification link will be sent out for access and we appreciate your patience regarding this.\n\nFor more information, refer to [MeerKAT User Portal Documentation|https://skaafrica.atlassian.net/wiki/spaces/ESDKB/pages/1452539905/General+documentation].","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNmFmMjcwOC1iYzE2LTRlOTMtOTU0ZS0xYTZiYzNmMzNmMGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTE0NzQ0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDAyOTMwMTQsIm5iZiI6MTc0MDI5MTgxNH0.LKOK7o_RWJ2BYkowspKgX004iA4KwgIOwJgf1L1Uf5w","targetCollection":"upload-project-14744","endpointUrl":"https://api.media.atlassian.com","clientId":"c6af2708-bc16-4e93-954e-1a6bc3f33f0b","tokenDurationInMins":20}},"kbPage":{"id":286982339,"title":"Submitting a proposal","url":"https://skaafrica.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/286982339","space":{"key":"ESDKB","name":"External Service Desk Knowledge Base","id":41025538},"serviceDeskIds":[1],"appLinkId":"0053aa98-8be4-336a-9a3f-0fe2ef6902cb","idInString":"286982339","projects":[{"projectId":14744,"serviceDeskId":1,"portalId":1}]}}